Service Delivery & Processing Policy

1. Digital Service Overview

At Scholarthi, we facilitate scholarship discovery and education loan assistance for Indian students. All services are delivered digitally—no physical products are shipped.

2. Scholarship/Loan Application Process

Step 1: Registration & Payment
  • Students complete registration by paying a one-time fee (unless a valid coupon code is applied).
  • Payment is processed securely via Razorpay.
Step 2: Profile Completion (KYC)
  • After payment, students must:
    • Upload required documents (ID proof, academic records, etc.).
    • Fill in personal/educational details.
Step 3: Scholarship Matching & Disbursement
  • Eligible scholarships are auto-matched based on profile data.
  • Disbursement: Funds are either:
    • Sent directly to the student’s bank account, OR
    • Paid to their educational institution (as per scholarship terms).

3. Timelines

  • Scholarship Approval: 7–15 business days (varies by provider).
  • Loan Processing: 10–20 business days (depends on bank/NBFC).
  • Students receive status updates via email/dashboard notifications.

4. Refund Policy

  • Registration Fee: Non-refundable once paid (covers service costs).
  • Scholarship Success Fee (if applicable): Charged only upon award; refunds follow provider terms.

5. Contact for Support